Hibiscus Resort & Spa - Official Onsite Reception & Check In, Port Douglas ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

18-22 Owen Street, Port Douglas, Australia, 4877

Hibiscus Resort & Spa - Official Onsite Reception & Check In is a 4-star Port Douglas hotel inspired by Balinese design, featuring tropical gardens and an inviting atmosphere. The property includes two heated pools, a complementary Hibiscus Day Spa, and offers convenient access to the Great Barrier Reef and Daintree Rainforest.

Rooms & Amenities

Rooms feature a blend of tropical-themed accommodations with private balconies overlooking the pool and garden. Studio spa rooms are available, along with apartments offering separate living areas and kitchenettes. Amenities in the rooms include air conditioning, flat-screen TVs, cooking facilities, and complimentary Wi-Fi.

Spa & Dining

The onsite Hibiscus Day Spa provides a luxury experience with various massage and beauty treatments, including Deep Massage & Holistic Beauty treatments. Guests can also enjoy poolside barbecue facilities and dining options at nearby eateries such as Café Central and Watergate Restaurant & Lounge Bar.

Leisure & Landmarks

Leisure activities include access to heated pools and BBQ areas, as well as local tours for exploring the Great Barrier Reef and Daintree Rainforest. The hotel is also close to significant landmarks like Anzac Park and Crystalbrook Superyacht Marina, offering various sightseeing opportunities.

Services & Transportation

Hibiscus Resort & Spa offers a tour desk for assistance with local excursions and transportation, including shuttle bus transfers to Cairns Airport approximately 70 kilometers away. The reception is open daily to provide information on activities, dining, and shopping in the local area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

Max:

2 persons

485 sq. feet

Bed options:

1 Double bed

Shower

Balcony

room details

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Studio Spa

Max:

2 persons

485 sq. feet

Bed options:

1 Double bed

Shower

Balcony

room details

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One-Bedroom Apartment

Max:

2 persons

700 sq. feet

Bed options:

1 King-size bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Port Douglas700 ft

Airports

Cairns (CNS) 41.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pool Oasis

The pools at Hibiscus Resort are beautifully designed and heated, making them perfect for a refreshing dip any time of the day. I loved lounging on the floating beanbags, and the surrounding tropical gardens provided a serene atmosphere that really helped me unwind. The ambiance is simply enchanting!

Mark1987. Australia, 2024-08-10Read full review on

Spacious & Comfortable

Our room was quite spacious and equipped with everything we needed for a comfortable stay, including a kitchenette which allowed us to prepare our own meals when we wanted. The ground floor interconnecting rooms were perfect for me and my two teens, giving us the privacy we desired while staying together.

Jacob_S. New Zealand, 2024-09-15Read full review on

Good Breakfast Spread

The continental breakfast served around the pool was a lovely way to start the day. With fresh pastries, fruit, and coffee on offer, it was a relaxing experience to enjoy breakfast in such a tranquil setting. It truly complemented the overall atmosphere of the resort.

AnneP. United Kingdom, 2024-10-22Read full review on

Family-Friendly Fun

The resort's amenities included a fantastic BBQ area that was perfect for families. My kids loved spending time by the pool and enjoyed the beautifully landscaped gardens. We also spotted a resident turtle, which was a good bonus for the children. It made our stay particularly nice.

Geoffrey_75. Canada, 2024-11-30Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

Outdoor dining area

Children

Cots
Baby pushchair
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

18-22 Owen Street, Port Douglas, Australia, 4877

Map view

18-22 Owen Street, Port Douglas, Australia, 4877

City landmarks

Marina

Crystalbrook Superyacht Marina

2200 ft

Church

St Mary's by The Sea chapel

2400 ft

48 Island Point Rd

Trinity Bay Lookout

4100 ft

Museum

Port Douglas Court House Museum

3000 ft

Anzac Park

2500 ft

2/42 Garrick St

Port Douglas Uncovered

2200 ft

LOT 81 Wharf St

Sugar Wharf Port Douglas

2500 ft

Lighthouse

Flagstaff Hill Lighthouse

3400 ft

Beachfront Mirage

4400 ft

Rex Smeal Park

3200 ft

87-109 Port Douglas Rd

Oaks Resort Port Douglas

1.7 mi

Park

Bruno Riedweg Memorial Park

2.1 mi

Park

Bruno Reidwig Park

2.1 mi

Great Barrier Reef

Agincourt Reef

2.4 mi

Zoo

Wildlife Habitat Port Douglas

2.8 mi

Nearby

Macrossan Street

700 ft

50 Murphy St

Flagstaff Hill Lookout

1600 ft

Gallery

Ngarru Gallery

1000 ft

Gallery

Studio 49 Artisan Gallery

1100 ft

Beach

Four Mile Beach

2000 ft

Gallery

Des Spencer Art

1600 ft

Murphy Street

1300 ft

32 Macrossan St

Wellness@Port Day Spa

1100 ft

Church

Generations Church

300 ft

Dicksons Inlet

1200 ft

44 Grant St

Aquarius

1300 ft

Port Douglas Plaza

Discover Port Douglas

1000 ft

Marina Mirage Port Douglas

1400 ft

46 Wharf St

Bally Hooley Steam Railway

1500 ft

50 Murphy St

4 Mile Beach Lookout

1600 ft

Restaurants

Cafe Central Port Douglas

600 ft

57-63 Macrossan St Shop 8a Portico Building

Koko Poolside Bar & Kitchen

900 ft

Peppers Beach Club 22 Davidson St

The Mexican

1000 ft

Macrossan Street Shop 4/43

Zinc Port Douglas

1100 ft

3/53-61 Macrossan St

Rattle n Hum

1100 ft

38 Macrossan St

Jade Inn Chinese Restaurant

1100 ft

39 Macrossan St

Seashells Seafoods

1400 ft

11 Grant St

Cafe Fresq

1500 ft

Cnr Grant & Macrossan Streets

Sabi's Kitchen Indian and Seafood Restaurant

1500 ft

7/7 Grant St

Royal Spice Seafood & Indian Restaurant

3000 ft

26/22 Warner Street Corner Grant Street

Hi Tide

1900 ft

9-13 Esplanade

Reviews and Ratings <br />

Feedback from previous guests about their experience.

70%

loved the resort and would return for another relaxing stay

7.0/10

Very good

Rooms

6.4

Location

9.4

Service

7.4

Dining

5.0

Gilbert

United Kingdom, February 2025

6.0/10

I had a mixed experience at the resort. While the rooms were clean and spacious with lovely balconies, they were quite dated and needed some refurbishing. The location was excellent — just a short walk to the beach and local shops. Unfortunately, the dining options for breakfast were a letdown, and the service wasn't as attentive as I hoped, especially considering the price. Overall, I found some positives, but there’s definitely room for improvement.

Rooms

5.0

The rooms were spacious and clean but felt tired and outdated, lacking sufficient amenities like a proper indoor dining area.

Service

6.0

The service was inconsistent; while some staff were helpful, the overall level of support felt lacking, especially for the price paid.

Location

9.0

The location was excellent, with everything from restaurants to the beach just a short stroll away.

Dining

5.0

Breakfast was very basic and a bit disappointing, so we ended up eating out after a couple of tries.

Facilities

6.0

Facilities like the pool were nice, but overall, the resort needs a major upgrade to improve its appeal.

Trevor

United Kingdom, February 2025

8.4/10

Hibiscus Resort offers a lovely and clean atmosphere with great pools and a convenient location near the beach and restaurants. The staff is exceptionally helpful, organizing airport shuttles and tour bookings for us. However, the breakfast could use improvement as it felt a bit lackluster after a few tries. Overall, it's a relaxing spot perfect for a couple's getaway or a small family vacation.

Rooms

8.0

The rooms were comfortable and clean, providing a nice sense of privacy, though I would note they could use a bit of an update to feel more modern.

Service

10.0

The team was incredibly helpful in booking our airport shuttle and suggesting local dining options, making our stay seamless.

Location

10.0

The resort is perfectly situated within walking distance of the beach, marina, and local shops, making it easy to explore the area without needing a car.

Dining

5.0

The breakfast offered was not up to par, which led us to choose to eat out after a couple of attempts.

Facilities

9.0

There are two great pools that really enhance the relaxing vibe of the resort, making it a joy to spend time by the water.

Camila

United Kingdom, February 2025

5.6/10

Our stay at the so-called resort fell short of expectations. The location was fantastic, just a short walk to the beach and eateries, but the rooms were in need of significant refurbishment and the service was lacking, especially when it came to basic amenities. Overall, while the hotel has potential, it really feels more like a tired motel than the resort I hoped for.

Rooms

5.0

The room we stayed in was quite dark and felt damp, with minimal internal facilities. It was clean but very dated and not the comfortable haven we were hoping for.

Service

5.0

Service was friendly when available, but lack of basic supplies like towels and cleaning service was frustrating. I was also surprised by the extra charges for basic items.

Location

9.0

The hotel is in a great spot, very close to the beach and main street, making it easy to explore the area.

Dining

5.0

The breakfast offerings were very disappointing, with little variety and not what I would consider a good value.

Facilities

6.0

Facilities such as the pool area were appealing but overcrowded and not well-maintained.

Joseph

United Kingdom, December 2024

7.8/10

I had a pleasant stay at the hotel, especially enjoying the spacious apartment that was perfect for my family. The balcony's view of the pool was delightful, and the staff were eager to help with anything we needed. However, I wish the pillows were a bit firmer and the beds more comfortable. Overall, it's a solid choice for families and couples, despite some minor issues with bedding.

Rooms

8.0

The apartment we stayed in was very spacious with large rooms, each having an ensuite bath, but the beds could have been more comfortable.

Service

9.0

The staff were friendly and always willing to assist, making our stay much more enjoyable.

Location

9.0

Just a short walk from the center of town, the location was incredibly convenient for accessing shops and activities.

Dining

5.0

Although we had breakfast included, the options were rather limited and not very appealing, so we chose to cook for ourselves instead.

Facilities

8.0

The pool area was lovely and well-maintained, providing a nice atmosphere for relaxation.

George

United Kingdom, September 2024

7.2/10

My stay at the Hibiscus was a mix of highs and lows. While the location was absolutely fantastic, just a short stroll from the beach and local eateries, the condition of the rooms left something to be desired. I had a lovely view from my upgraded room, but it was quite dated. The pools were nice, but the breakfast was a letdown. Overall, it was a decent stay but not without its issues.

Rooms

6.0

The room I moved to had a lovely view of the pool, but the furnishings were outdated and in need of maintenance. Also, the bed was two singles pushed together which was uncomfortable.

Service

8.0

The reception staff were accommodating and helpful in offering alternative room options, which I appreciated.

Location

10.0

The location couldn't be better—within walking distance to the beach and many great restaurants, providing a perfect mix of convenience and tranquility.

Dining

5.0

Breakfast was quite underwhelming, lacking in variety and flavor.

Facilities

8.0

The swimming pools were quite nice, making for a relaxing area to unwind.