Hibiscus Resort & Spa - Official Onsite Reception & Check In, Port Douglas ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

18-22 Owen Street, Port Douglas, Australia, 4877

Hibiscus Resort & Spa - Official Onsite Reception & Check In is a 4-star Port Douglas hotel featuring a tranquil vibe with tropical-themed accommodations and an onsite day spa. It provides amenities such as heated pools, BBQ areas, free Wi-Fi, and complimentary undercover parking.

Rooms & Amenities

Hibiscus Resort & Spa offers a variety of tropical-themed accommodations, including studio rooms and apartments with kitchenettes and balconies overlooking the pool and gardens. The spa features unique treatments inspired by Balinese influences, and guests can unwind in well-appointed rooms after exploring the local area.

Dining & Nearby Options

Dining options include nearby restaurants like Rattle n Hum and The Mexican, both within walking distance. Additionally, guests can enjoy BBQ facilities on-site and explore the local dining scene offering various cuisines.

Leisure & Activities

Recreational facilities include two heated pools, a BBQ area, and easy access to Port Douglas' natural attractions. Guests can book day trips to the Great Barrier Reef and Daintree Rainforest through the hotel's tour desk, as well as participate in local wildlife experiences like 'Breakfast with the Birds.'

Services & Transportation

Hibiscus Resort & Spa centrally provides tour and reception services throughout the week, accommodating guests aged 18 and above. Shuttle transfer options to Cairns Airport are available, and early departures are advised to settle outstanding charges a day prior to checkout.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Studio

Max:

2 persons

485 sq. feet

Bed options:

1 Double bed

Shower

Balcony

room details

Check Prices

King Studio

Max:

2 persons

485 sq. feet

Bed options:

1 Double bed

Shower

Balcony

room details

Check Prices

One-Bedroom Apartment

Max:

2 persons

700 sq. feet

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Port Douglas700 ft

Airports

Cairns (CNS) 41.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Pools

I absolutely loved lounging by the two pools at Hibiscus Resort & Spa. They are beautifully set amid lush tropical gardens, making for a serene environment to relax and unwind. The back pool was often quieter, so I could enjoy my time without too much noise. It was the perfect place to spend my days! I highly recommend taking a dip or just soaking up some sun here.

Terry1987. USA, 2024-02-15Read full review on

Spacious Accommodations

During my stay, I found the rooms to be generously sized and well equipped with kitchen and sitting areas. My room had a lovely small balcony where I enjoyed my morning coffee while taking in the garden views. This attention to room features certainly added to the comfort of my stay.

JoshuaSmith. Canada, 2024-03-10Read full review on

Functional Shower

The bathroom facilities in my room were spacious and functional, which made for a comfortable experience. I particularly appreciated the hot water availability during my entire stay, ensuring refreshing showers after a day exploring. It was a welcome feature that I truly enjoyed.

Philip82. Australia, 2024-04-05Read full review on

Adequate Breakfast

I found the continental breakfast served around the larger pool to be a pleasant way to start my day. While it wasn't lavish, the selection of breads, pastries, and fruits was adequate and satisfying. It allowed me to enjoy a light meal before heading out for my adventures.

SethCool. UK, 2024-05-20Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

Outdoor dining area

Children

Cribs
Baby stroller
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

18-22 Owen Street, Port Douglas, Australia, 4877

Map view

18-22 Owen Street, Port Douglas, Australia, 4877

City landmarks

Marina

Crystalbrook Superyacht Marina

2200 ft

Church

St Mary's by The Sea chapel

2400 ft

48 Island Point Rd

Trinity Bay Lookout

4100 ft

Museums

Port Douglas Court House Museum

3000 ft

Anzac Park

2500 ft

2/42 Garrick St

Port Douglas Uncovered

2200 ft

LOT 81 Wharf St

Sugar Wharf Port Douglas

2500 ft

Lighthouse

Flagstaff Hill Lighthouse

3400 ft

Beachfront Mirage

4400 ft

Rex Smeal Park

3200 ft

87-109 Port Douglas Rd

Oaks Resort Port Douglas

1.7 mi

Parks

Bruno Riedweg Memorial Park

2.1 mi

Parks

Bruno Reidwig Park

2.1 mi

Great Barrier Reef

Agincourt Reef

2.4 mi

Zoo

Wildlife Habitat Port Douglas

2.8 mi

Nearby

Macrossan Street

700 ft

50 Murphy St

Flagstaff Hill Lookout

1600 ft

Gallery

Ngarru Gallery

1000 ft

Gallery

Studio 49 Artisan Gallery

1100 ft

Beach

Four Mile Beach

2000 ft

Gallery

Des Spencer Art

1600 ft

Murphy Street

1300 ft

32 Macrossan St

Wellness@Port Day Spa

1100 ft

Church

Generations Church

300 ft

Dicksons Inlet

1200 ft

44 Grant St

Aquarius

1300 ft

Port Douglas Plaza

Discover Port Douglas

1000 ft

Marina Mirage Port Douglas

1400 ft

46 Wharf St

Bally Hooley Steam Railway

1500 ft

50 Murphy St

4 Mile Beach Lookout

1600 ft

Restaurants

Cafe Central Port Douglas

600 ft

57-63 Macrossan St Shop 8a Portico Building

Koko Poolside Bar & Kitchen

900 ft

Peppers Beach Club 22 Davidson St

The Mexican

1000 ft

Macrossan Street Shop 4/43

Zinc Port Douglas

1100 ft

3/53-61 Macrossan St

Rattle n Hum

1100 ft

38 Macrossan St

Jade Inn Chinese Restaurant

1100 ft

39 Macrossan St

Seashells Seafoods

1400 ft

11 Grant St

Cafe Fresq

1500 ft

Cnr Grant & Macrossan Streets

Sabi's Kitchen Indian and Seafood Restaurant

1500 ft

7/7 Grant St

Royal Spice Seafood & Indian Restaurant

3000 ft

26/22 Warner Street Corner Grant Street

Hi Tide

1900 ft

9-13 Esplanade

Reviews and Ratings <br />

Feedback from previous guests about their experience.

70%

loved the resort and would return for another relaxing stay

7.0/10

Very good

Rooms

6.4

Location

9.4

Service

7.4

Dining

5.0

Gilbert

United Kingdom, February 2025

6.0/10

I had a mixed experience at the resort. While the rooms were clean and spacious with lovely balconies, they were quite dated and needed some refurbishing. The location was excellent — just a short walk to the beach and local shops. Unfortunately, the dining options for breakfast were a letdown, and the service wasn't as attentive as I hoped, especially considering the price. Overall, I found some positives, but there’s definitely room for improvement.

Rooms

5.0

The rooms were spacious and clean but felt tired and outdated, lacking sufficient amenities like a proper indoor dining area.

Service

6.0

The service was inconsistent; while some staff were helpful, the overall level of support felt lacking, especially for the price paid.

Location

9.0

The location was excellent, with everything from restaurants to the beach just a short stroll away.

Dining

5.0

Breakfast was very basic and a bit disappointing, so we ended up eating out after a couple of tries.

Facilities

6.0

Facilities like the pool were nice, but overall, the resort needs a major upgrade to improve its appeal.

Trevor

United Kingdom, February 2025

8.4/10

Hibiscus Resort offers a lovely and clean atmosphere with great pools and a convenient location near the beach and restaurants. The staff is exceptionally helpful, organizing airport shuttles and tour bookings for us. However, the breakfast could use improvement as it felt a bit lackluster after a few tries. Overall, it's a relaxing spot perfect for a couple's getaway or a small family vacation.

Rooms

8.0

The rooms were comfortable and clean, providing a nice sense of privacy, though I would note they could use a bit of an update to feel more modern.

Service

10.0

The team was incredibly helpful in booking our airport shuttle and suggesting local dining options, making our stay seamless.

Location

10.0

The resort is perfectly situated within walking distance of the beach, marina, and local shops, making it easy to explore the area without needing a car.

Dining

5.0

The breakfast offered was not up to par, which led us to choose to eat out after a couple of attempts.

Facilities

9.0

There are two great pools that really enhance the relaxing vibe of the resort, making it a joy to spend time by the water.

Camila

United Kingdom, February 2025

5.6/10

Our stay at the so-called resort fell short of expectations. The location was fantastic, just a short walk to the beach and eateries, but the rooms were in need of significant refurbishment and the service was lacking, especially when it came to basic amenities. Overall, while the hotel has potential, it really feels more like a tired motel than the resort I hoped for.

Rooms

5.0

The room we stayed in was quite dark and felt damp, with minimal internal facilities. It was clean but very dated and not the comfortable haven we were hoping for.

Service

5.0

Service was friendly when available, but lack of basic supplies like towels and cleaning service was frustrating. I was also surprised by the extra charges for basic items.

Location

9.0

The hotel is in a great spot, very close to the beach and main street, making it easy to explore the area.

Dining

5.0

The breakfast offerings were very disappointing, with little variety and not what I would consider a good value.

Facilities

6.0

Facilities such as the pool area were appealing but overcrowded and not well-maintained.

Joseph

United Kingdom, December 2024

7.8/10

I had a pleasant stay at the hotel, especially enjoying the spacious apartment that was perfect for my family. The balcony's view of the pool was delightful, and the staff were eager to help with anything we needed. However, I wish the pillows were a bit firmer and the beds more comfortable. Overall, it's a solid choice for families and couples, despite some minor issues with bedding.

Rooms

8.0

The apartment we stayed in was very spacious with large rooms, each having an ensuite bath, but the beds could have been more comfortable.

Service

9.0

The staff were friendly and always willing to assist, making our stay much more enjoyable.

Location

9.0

Just a short walk from the center of town, the location was incredibly convenient for accessing shops and activities.

Dining

5.0

Although we had breakfast included, the options were rather limited and not very appealing, so we chose to cook for ourselves instead.

Facilities

8.0

The pool area was lovely and well-maintained, providing a nice atmosphere for relaxation.

George

United Kingdom, September 2024

7.2/10

My stay at the Hibiscus was a mix of highs and lows. While the location was absolutely fantastic, just a short stroll from the beach and local eateries, the condition of the rooms left something to be desired. I had a lovely view from my upgraded room, but it was quite dated. The pools were nice, but the breakfast was a letdown. Overall, it was a decent stay but not without its issues.

Rooms

6.0

The room I moved to had a lovely view of the pool, but the furnishings were outdated and in need of maintenance. Also, the bed was two singles pushed together which was uncomfortable.

Service

8.0

The reception staff were accommodating and helpful in offering alternative room options, which I appreciated.

Location

10.0

The location couldn't be better—within walking distance to the beach and many great restaurants, providing a perfect mix of convenience and tranquility.

Dining

5.0

Breakfast was quite underwhelming, lacking in variety and flavor.

Facilities

8.0

The swimming pools were quite nice, making for a relaxing area to unwind.